LivingWorks Cookies

Effective 16th September, 2019

Introduction

This cookie policy (the “Policy“) explains how LivingWorks Education Inc. and its affiliates (collectively, “LivingWorks“, “we“, “our” or “us“) uses cookies and tracking technologies on our websites. This Policy provides information about the types of cookies and tracking technologies we use, the types of information we collect through these technologies, the choices that are available to you, and how you may contact us.

What Are Cookies?

A cookie is a small text file that is sent by a web server and is stored by your web browser when you visit a website. Some or all of the information stored in the cookie (which may be just a unique identifier made up of letters and numbers) is sent back to that web server when you visit that same website in the future.

Cookies may store other information such as your IP address, information about the content you view or provide, and your preferences and settings. Cookies can help a website to provide customized content to its users, improve the speed for searches and navigation through the website, and learn about the visiting habits and preferences of its users.

Cookies We Use and How We Use Them

We use first-party cookies to help us to track your progress through our online learning resources that you access and use on our website. The cookies used for this purpose are: LivingWorks user identification and token cookies from Saba and Sabacloud.com. They are persistent cookies, meaning that they expire after a period of time or when you clear your cookie settings, not when you close your web browser.

We also use third-party cookies to collect and track data to make the overall experience of our services better. The third-party cookies used on this site includes Google Analytics and WalkMe. These are analytics cookies. This helps us to track trends among our users to improve our training products, sites and research initiatives. For example, these cookies help us understand how frequently users visit different areas of the site, which tools users seem to find most useful and where people may experience trouble as they navigate their online learning. No information collected via an analytics-tracking cookie we use is ever sold to or shared with marketers or other companies.

How to Manage and Disable Cookies

You can manage or disable cookies at any time by adjusting your browser settings. Refer the settings for your browser for instructions on how to change your cookie preferences. Another source of information about cookies and how to manage them is available at https://en.wikipedia.org/wiki/HTTP_cookie.

If you choose not to receive cookies, our website may not function properly and certain services may not be available.

How to contact us

You may contact us, to ask questions, raise concerns or exercise choices relating to this policy, in the following ways:

Privacy Officer: Data Privacy Office

Mail: 151 Canada Olympic Road SW, Suite 500, Calgary, Alberta, CANADA, T3B 6B7

Toll Free in North America 1-888-733-5484

International 1-403-209-0242

Email: security@livingworks.net